NCC Releases Q4 2025 Telecom Performance Report, Highlights Gains, Connectivity Gaps

NCC Releases Q4 2025 Telecom Performance Report, Highlights Gains, Connectivity Gaps


The Nigerian Communications Commission (NCC) has released its Network Performance Report for the fourth quarter of 2025, presenting a comprehensive, data-driven snapshot of mobile network performance and connectivity trends across the country.

The report was unveiled on Wednesday, January 28, 2026, as part of the Commission’s ongoing efforts to monitor service quality, identify performance gaps, and guide targeted regulatory interventions aimed at improving the telecom experience for Nigerians.

Presenting the findings, the Executive Vice Chairman of the NCC, Dr. Aminu Maida, offered an in-depth analysis of Nigeria’s mobile network landscape, noting significant regional variations in performance and highlighting areas requiring urgent attention.

According to Maida, the report draws from data generated by millions of real users, providing insights into actual consumer experiences rather than theoretical benchmarks. A major highlight of the report is its assessment of mobile coverage and signal quality along over 300,000 kilometres of major road corridors nationwide, capturing the lived connectivity experience of motorists and commuters.

The findings revealed disparities between the expansion of 5G infrastructure and actual user experience, with some locations still experiencing weak signals and slower speeds despite network rollout efforts. The report also identified persistent quality gaps affecting everyday connectivity, particularly in rural communities, as well as challenges related to network stability and responsiveness.

Speaking further, the Executive Commissioner for Technical Services, Engr. Abraham Oshadami, said the report underscores the Commission’s commitment to transparent, data-driven regulation and the continuous improvement of Nigeria’s digital ecosystem.

Oshadami noted that the findings indicate measurable improvements in network quality, especially in median download speeds across both urban and rural areas, compared to the previous quarter. He explained that the report serves as a critical tool for performance monitoring, spectrum optimisation, infrastructure upgrades, enforcement of quality-of-service standards, and the expansion of rural connectivity.

The data also showed a narrowing gap in video Quality of Experience between urban and rural areas, alongside continued strengthening of Nigeria’s 4G network backbone. However, the Commission acknowledged that challenges remain, including gaps in 5G service coverage and disparities in upload speeds, adding that it is actively engaging network operators to address these issues.

The report further revealed that over $1 billion was invested in Nigeria’s telecommunications sector in 2025, resulting in the deployment of 2,850 new network sites nationwide.

Also speaking at the presentation, the Head of the NCC’s Public Affairs Department, Mrs. Nnenna Ukoha, called on media practitioners to adopt what she described as “constructive framing” in reporting on the telecom sector. She advocated a balanced approach that reflects both progress and challenges, while highlighting the solutions, investments, and innovations driving the industry.

Ukoha urged the media to showcase improvements in service quality and support the resilience and growth of Nigeria’s telecommunications sector through responsible and informed reporting.

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