Fidelity Bank Put Measures To Alleviate Dispense Errors At Xmas/New Year Celebrations
In a bid to ensure customers satisfaction at this Yuletide season, the management of Fidelity Bank has put measures in place to correct dispense errors to avoid boredom at this festive time.
The Team Lead, Media & Internal Communication, Fidelity Bank Nigeria PLC, Mr Adebowale Banzi made this known adding that for the holiday season, Fidelity Bank is leaving no stone unturned in ensuring that our customers enjoy seamless services.
"All our E-Channels will be available during the holiday period for use by our customers including the ATMs, Online Banking, Instant Banking, IVY chat bot and POS. Also, customers can leverage on our Area Konnect agency banking outlets scattered across the country to carry out their transactions",
"Our 24/7 contact center -Truserve- can be reached via 0700 343 35489 for regular calls, 0903 000 5252 for Whatsapp or true.serve@fidelitybank.ng for emails. Our agents are available to address customers’ enquiries 24/7." He said.
He enjoined the customers embrace peace and extend hands of fellowship to one another saying this signifies an act of Xmas.
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